Live chat — fastest
The chat window in the bottom-right corner is staffed 24/7. Click and ask — you get a reply in the same session, no name or email required up front.
Contact Asgard IPTV
Questions about your subscription, device setup, or your account? The chat bubble sits in the bottom-right corner of every page — live, around the clock. For written enquiries, email us and expect a reply within 24 hours.
Live chat — fastest route
The chat window is in the bottom-right corner of this page. Click it to start a conversation. No account, no registration — just type.
Open 24/7Send us a message
Write to info@asgardiptv.com. Including your subscription ID, device type, and a short description of your issue saves a round-trip for both of us.
Address
Our office
Asgard Streaming ServicesSkuteviksbodene 26
5035 Bergen
Norway
Availability
Support hours
| Live chat | 24 hours a day, 7 days a week |
| Reply generally within 24 hours |
How to reach us
We deliberately don't run a contact form. Write directly and a person gets back to you faster.
Email — for longer questions
Write to info@asgardiptv.com. We reply within 24 hours on weekdays. English or Norwegian, either works.
We use the details you send us solely to respond to your enquiry. See our privacy policy for the full picture.
Common support questions
How quickly will I get a reply?
Live chat is staffed around the clock and replies are real-time. If you email info@asgardiptv.com, we generally respond within 24 hours. Weekend messages may take a little longer to reach the top of the queue.
What languages do you support?
English and Norwegian. Write in whichever you are comfortable with — we will reply in the same language.
Where do I buy a subscription?
Plans and payment are handled on our external sales platform. You will find the link to the purchase page on the Asgard IPTV homepage. If you have questions about a specific plan before committing, the live chat team can walk you through the options.
Can I try the service before signing up for a longer plan?
Yes. There is a paid 48-hour test plan available for €4. It gives you access to the full service on your actual devices so you can check compatibility before choosing a longer subscription. This is not a free trial — it is a low-cost way to verify the service works for you.
Do you have a phone number?
We do not offer phone support. The fastest option is the live chat bubble in the bottom-right corner. If you prefer written communication, email info@asgardiptv.com and we will get back to you.