info@asgardiptv.com Bergen, Norway

Asgard IPTV frequently asked questions

The answers to the most common questions are here. If you need something not covered, reach us directly through live chat or email.

About Asgard IPTV

What is Asgard IPTV?

Asgard IPTV is a Nordic-focused IPTV hosting service that gives you access to live TV, sports, films, and on-demand content over the internet. We launched in 2024, run by a team with over nine years' experience in streaming and IPTV operations. More about Asgard's Bergen team and operating principles.

Where is the company based?

Asgard Streaming Services is based in Bergen, Norway. The address is Skuteviksbodene 26, 5035 Bergen. You can reach us at info@asgardiptv.com.

What does it mean that you are a hosting provider and not a content provider?

We supply the technical streaming infrastructure. Customers decide what they stream through the service. Asgard IPTV does not own, licence, or distribute content on behalf of its users. The responsibility for having lawful access to whatever is streamed sits with the individual user.

Subscriptions and pricing

Which subscription plans are available?

We offer five plans:

  • 48-hour test plan — €4
  • 1 month — €15
  • 3 months — €40
  • 6 months — €70
  • 12 months — €130

All plans include full content access from day one, no binding period, and no hidden fees. See all plans and their prices for a side-by-side comparison.

Is there a binding period?

No. None of the plans carry a binding period. You pay for the period you choose. When it ends, you decide whether to continue — nothing happens automatically.

Does the subscription renew automatically?

No. The subscription is prepaid and does not renew on its own. You actively choose to renew when the period expires. No surprise charges.

What is the test plan?

The test plan gives you 48 hours of full access for €4. It is a paid test period, not a free trial. You get the same content and quality as on the longer plans, including HD and 4K where available. Purchase is completed on the sales domain — the link is on the pricing page.

Devices and setup

Which devices are supported?

The service works on Smart TV, Android devices, iPhone and iPad (iOS), Amazon Fire TV including Firestick, MAG box, and PC. If you want to know whether a specific model or app is compatible, ask us via live chat before you buy.

Can I use the subscription on more than one device at the same time?

All plans support unlimited registered devices, but only 1 active stream at a time per subscription. You can install the app on a TV, phone and tablet, but you cannot watch on two screens at once.

How do I get started?

Choose a plan on the subscription page, complete the purchase on the sales domain, and you will receive your access details by email. Install the app on your preferred device, enter the login credentials, and you are ready to stream. If installation gives you trouble, our live chat team is available 24/7.

Content

What content is available?

The service covers live TV from Norwegian and Nordic broadcasters, international sports coverage, European and international films and series on demand, and Nordic-language content suited to Scandinavian households at home and abroad. We do not quote specific channel counts without a verified source.

Which languages are covered?

The core focus is Norwegian and Nordic content: Norwegian, Swedish, Danish, and Finnish. International content in English and other European languages is covered alongside that. The service is built for Nordic households and for Scandinavians living outside the region.

Support and contact

When is customer support available?

Live chat runs around the clock, every day of the week. Email to info@asgardiptv.com is typically answered within 24 hours. For every contact option in one place, see the contact page.

What languages does support respond in?

We respond in Norwegian and English.

How do I request a refund?

Refund requests are handled by the operator of the sales domain. Send an email to info@asgardiptv.com with your order details and we will route the request. Full terms will appear in the refund policy once published.

Still have a question?

Write to us directly. Live chat gets you an answer right away, and email is answered within 24 hours.